Coronavirus (COVID-19) update for our customers

Updated 24th March 2020

We are taking the current global situation around COVID-19 very seriously at Ada & Ina.

As the situation with Coronavirus (COVID-19) continues to escalate and in line with Government guidance, we have closed our factory outlet shop already on 18th March until further notice, both to stop spreading of the virus and to ensure our normal online operations will have as little interruptions or delays as possible. These measures are to help with social distancing and protect both our customers and employees.

The government encourages online retail to keep open for business. Whilst we are doing all we can to keep our staff and customers safe, we would like to reassure our customers that our online shop is open for business, including free samples being sent daily.

Safeguard procedures have already been put in place to help us operate as normal as possible and having deliveries leaving us on time but due to the current scenario, international deliveries and possibly also UK deliveries may incur delays up to 24 hours compared to normal delivery times and we ask for your patience with any delays that may occur. Currently our operations do not have any delays.

We are sending parcels out to our customers every work day with DPD. DPD has implemented a number of measures in response to COVID-19, including “Contact free delivery is now our standard process and customers will not be asked to sign our handheld units.”. More information on DPD deliveries updated here:
https://www.dpdlocal.co.uk/content/products_services/covid-19-bulletins.jsp

So please feel free to browse LINENFABRICS.CO.UK and whether you want to shop or just try to take your mind off for things for a moment.

These are testing times for us all, so stay safe and take care of each other.

Ada & Ina Team